Slovenian banks lag behind in digital experience

Ljubljana – Slovenian banks scored lower than foreign banks in overall user experience and in mobile user experience, according to a digital banking analysis carried out by E-laborat. NLB, the Slovenian market leader, scored the most points among Slovenian banks overall, as it did last year. NLB, SKB Bank and NKBM all made it among “advanced digitals”, a group which includes banks that set standards in the industry and scored best in all categories. The other banks in Slovenia were classified as digital followers, average digital followers or digital beginners,…

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