The Slovenia Times

Commissioner Jourova Visiting to Highlight Consumer Rights


Officials on Jourova's list of meetings include Prime Minister Miro Cerar, Justice Minister Goran Klemenčič, Labour Minister Anja Kopač Mrak, Economy Minister Zdravko Počivalšek, as well as the heads of the relevant parliamentary committees and State Prosecutor General Zvonko Fišer.

A press conference is scheduled with Justice Minister Klemenčič as part of the meeting that will focus on the awareness raising campaign, with consumer rights being a particularly topical matter during the summer holidays when many Slovenians travel and spend money abroad.

Changes to the EU consumer rights directive and the uniform rules across the EU are introducing some major changes, many of which deal with internet purchases.

Thus the period in which an article acquired online can be returned is for instance being doubled to 14 days and price manipulation on the internet are being targeted more comprehensively.

With the new rules the European Commission is trying to encourage cross-border trade. Eurobarometer data shows 59% of consumers have no reservations about buying online from domestic companies, while only 36% fully trust purchases from companies abroad. In the last year 53% of consumers shopped online, but only 15% did so from another EU country.


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